Portal Messenger Pro20.8.14 - App Store

Our vision is to enable every health and wellness practice regardless of size, to leverage technology to its fullest, achieving high operational efficiency to deliver more connected and personalized care.

Our App requests access to your Health Kit should you decide to share your vitals with your provider. You can add or remove these permissions at any time.
https://fxmedsupport.com/privacy-policy/

Version History :package: What's New in Version 20.8.14

:sparkles: New Features

• Notification settings — Providers can now turn push notifications on or off from
Settings → Communications → Notifications. The preference is saved to the provider's
account, so it applies across all their devices, and the server honours it before
sending. Incoming call alerts are unaffected and remain under VoIP Configurations.
The screen is built to carry additional notification options in future releases
without requiring an app update.

• Voicemail actions — Voicemails can now be linked to a patient, pushed to Cerbo as an
encounter or a task, annotated with notes, marked as read, and deleted — bringing
mobile voicemail in line with the desktop portal.

• Patient picker for voicemails — A new searchable patient picker makes it quick to
attach an unmatched voicemail to the right patient before pushing it to Cerbo.

:hammer_and_spanner: Improvements

• Call history detail — Call history cards have been redesigned to show call direction,
the other party, status, formatted duration, and start/end times at a glance.

• Voicemail experience — Voicemail cards and playback have been reworked for smoother
audio loading and a consistent layout across the voicemail screens.

:ladybug: Bug Fixes

• External links — External links edited or removed in the backend now sync correctly
to the app. Previously a cached menu item could keep pointing at a stale URL, or
continue to appear after it had been deleted.

:paperclip: Other Updates

• Updated flutter_inappwebview (6.1.5) and flutter_quill (11.6.0).
• App version bumped to 122, Android versionCode 194 for the 20.8.14 release. 20.8.14 Oct 3 What's New in Version 20.8.13

New Features

• Push messages to Cerbo — Providers can now push conversation content to Cerbo directly from the patient chat. Push activity appears in the conversation with the destination and Cerbo reference for easy tracking.

• Multiple conversation assignments — Assign a conversation to multiple providers at once. Assignment activity is displayed in the chat and updates immediately without reopening the conversation.

• Improved group conversation support — Group chats now display the correct conversation title and participant status information.

Improvements

• Warm transfer call controls — Transfer and Warm actions are now consistently available in provider call screens, including during warm-transfer calls.

• Call action layout — Provider call actions now use a consistent, evenly spaced layout across both call screen versions.

Other Updates

• iOS build configuration and release build support updated for the 20.8.13 release. 20.8.13 Sep 28 What's New in Version 20.8.12
New Features

• Internal notes — write a note inside a patient conversation that the patient never sees. Tap the lock in the message bar to arm note mode, and anything you send lands in the chat for your colleagues only, marked with a dashed "Internal note" bubble so it's never mistaken for a message to the patient. Notes work inside threads too, and can be edited, deleted and @mentioned like any other message. Use the chat filter to show only notes when you're catching up on a handover..
• Practice-wide mailbox for providers — your inbox now shows every conversation in the practice, not only the ones you're part of. Conversations you're not a member of are clearly marked and open read-only, so you can see what's going on without joining or disturbing anyone. Filter by All, Mine, or Unassigned to cut the list down to what's yours or what nobody has picked up yet — alongside the existing status, unread and thread filters..
• Care teams for patients — patients now start new chats with their own care team rather than a full provider directory. They'll see their primary provider plus any care team assigned to them, and can either message the whole team at once or pick one member individually. Team chats are titled with the team's name and every member receives the message, so whoever is free can pick it up..

Improvements

• Conversations you're only observing are marked in the inbox, so it's clear at a glance which chats you're actually a member of before you open them..
• Starting a chat with a care team now reuses the existing conversation with those same people instead of opening a second one, keeping the patient's inbox and message history in one place..
• Portal secure messages — pending (enqueued) messages now sort in chronological order with the rest of the thread instead of sticking to the top, and UTC date handling no longer hides messages that should already be visible..

Other Updates

• General stability and performance improvements.. 20.8.12 Sep 10 Assign conversations and threads to other providers, with improved provider management and activity tracking.
Added workflow statuses and powerful inbox/chat filters to help teams quickly find what needs attention.
Introduced a new Secure Messages screen with faster patient search and easier message management.
Improved multi-provider chats, patient lists, avatars, performance, and overall stability. 20.8.10 Sep 3 Bug fixes 20.8.9 Aug 20 What's New in Version 20.8.8

 New Features

Added drag-and-drop menu ordering — press and hold a menu item, then drag it into the order you want. The same layout is kept on Home, See All, and Configure Menu, for both patient and provider screens.

 Improvements

Updated the Beyond Hormones MD app icon so the clinic’s branding is current on the home screen and in app switcher.

 Bug Fixes

Fixed appointment booking sending the wrong visit type, so the appointment type you select is the one that’s actually scheduled.

 Other Updates

General stability and performance improvements. 20.8.8 Aug 19 What's New in Version 20.8.7

New Features

Added message threads to in-app messaging — reply to a specific message to start a focused side conversation, so detailed follow-ups stay out of the main chat. The original message shows a reply count and marks when there are new replies.

Added document attachments to in-app messaging — send PDFs, Word documents, spreadsheets and more, alongside photos, videos and voice notes. Documents appear as named cards showing the file name, type and size, and open with a single tap.

Added the ability to resend a message that failed to send, directly from the message menu — without retyping it or re-picking the file. Messages that can't be sent can also be discarded.

Improvements

In-app messaging now has its own distinct icon, so it's no longer confused with group chat on the home screen and in the menus.

Message bubbles now show a visible options button, making message actions available without needing to discover the long-press gesture.

Tapping a thread reply notification now opens the thread directly, rather than stopping at the conversation first.

Bug Fixes

Fixed thread reply indicators staying marked as unread after the thread had already been opened from a notification.

Other Updates

General stability and performance improvements across in-app messaging. 20.8.7 Aug 11 What's New in Version 20.8.6

New Features

Introduced in-app messaging, so patients and providers can chat directly within the app.

Improvements

Rebuilt the general call page (GeneralCallPageV2) with a smoother, more reliable calling experience.
Voicemail for missed calls is now configurable via a feature flag as part of the GeneralCallPageV2 rollout.
Improved the home screen mood widget for more accurate and consistent mood display.

Bug Fixes

Fixed an issue where the transfer call provider list failed to load when the app was in a closed state.
Fixed an issue with the mood widget not updating or displaying correctly on the home screen (#107).

Other Updates

General stability and performance improvements across messaging and calling flows. 20.8.6 Aug 6 **What's New in Version 20.8.2**

**New Features**

* Added a **Snooze Calls** toggle for providers, letting you temporarily pause incoming VoIP calls right from the home screen.
* Introduced a new **VoIP Configurations** page under Settings for managing incoming call preferences.
* Redesigned mood tracking with an inline, expandable "Log mood" panel on the home screen — no more popups.

**Improvements**

* Improved session reliability with automatic token renewal, reducing unexpected sign-outs during active use.
* Refreshed the Settings page with clearer grouped sections (Communications, Preferences, Support, Account).
* Redesigned the Configure Menu screen with a cleaner list layout and simple on/off switches.
* Patient search now accepts a plain numeric ID (no need to type "id:" prefix).
* Refined appointment time-slot legend icons for better readability.

**Bug Fixes**

* Fixed an issue where incoming calls could continue to ring after switching between provider and patient views.
* Resolved cases where call registration state could become out of sync after logout or account switching.

**Other Updates**

* Snooze and VoIP settings automatically reset on logout and account switching for a consistent experience.
* General stability and performance improvements across calling and mood tracking flows. 20.8.2 Jul 27 Bug Fixes 20.8.1 Jul 18 Fixed Appointments scheduling and calendar issues 20.8 Jul 15 **What's New in Version 20.7.20**

**New Features**

* Introduced a redesigned HealthKit experience with a modern, Apple Health–inspired interface.
* Added a Summary screen with cards showing the latest readings and trends for each health vital.
* Added interactive health charts with multiple time-range views.
* Added a **Post Vitals** action so patients can sync their latest health data with their care team.
* Updated the app icon with a refreshed Portal Messenger Pro design.

**Improvements**

* Improved the HealthKit permissions flow to request access to all supported health vitals.
* Enhanced health data visualization with vital-specific charts and improved units.
* Smoother chart animations, faster navigation, and an overall more polished HealthKit experience.

**Bug Fixes**

* Fixed crashes related to HealthKit permissions and unsupported vitals.
* Improved reliability when syncing health data.
* Resolved issues affecting the display of certain health vitals.

**Other Updates**

* The new HealthKit experience supports per-practice rollout.
* Expanded support for additional health data types and improved overall stability. 20.7.20 Jul 2 Health Kit UI revamp 20.7.19 Jul 1 What's New in Version 20.7.17

New Features

* Added image sharing support in Group Chats, allowing patients to send photos directly within conversations.
* Patients can now take photos with their camera or select multiple images from their gallery.
* Added image previews before sending, with support for optional captions.
* Introduced Custom Splash Screens for eligible practices, including support for practice logos and custom branded images.
* Added smarter Health Vitals syncing, allowing each vital to update according to its own schedule.
* Added Appointment Notes during scheduling, enabling patients to provide additional information about their visit.

Improvements

* Refreshed the appointment scheduling experience with improved notes and appointment summary cards.
* Improved efficiency of HealthKit syncing by sending only vitals that are due for update.
* Enhanced branding options with practice-specific splash screen experiences.
* Improved media viewing experience in Group Chats with full-screen image support.

Bug Fixes

* Fixed an issue where past appointments could incorrectly appear in the Upcoming Appointments list.
* Improved reliability of health data synchronization.
* Resolved minor issues related to image handling in Group Chats.

Other Updates

* Added support for pinch-to-zoom and image swiping when viewing shared photos.
* Added automatic fallback to the standard splash screen when a custom image is unavailable. 20.7.17 Jun 22 Hot fixes 20.7.16 Jun 8 Hot fixes 20.7.15 Jun 2 What's New in Version 20.7.14

New Features

* Added Daily Mood Check-In for patients, allowing them to quickly share how they are feeling each day.
* Introduced Patient Journal functionality where patients can create, edit, and manage personal journal entries.
* Journal entries now support mood ratings to help patients track emotional wellbeing over time.
* Patients can now select entry dates for journal notes, including past dates for better record keeping.
* Added search and sorting support for journal entries to make navigation easier.
* Added customizable group chat identity settings, allowing patients to participate using a custom display name or anonymously within each group.

Improvements

* Improved journal organization and readability with mood indicators and enhanced entry management.
* Enhanced patient experience with smoother mood tracking and journal workflows.
* Improved privacy controls within group chat experiences.

Bug Fixes

* Fixed issues related to journal entry persistence and synchronization.
* Improved stability for mood submission and journal management flows.
* Resolved minor issues affecting group chat identity updates.

Other Updates

* Added confirmation prompts before deleting journal entries to help prevent accidental removal. 20.7.14 May 29 Hot fixes 20.7.13 May 19 Bug Fixes:
Peptide fix
Resource naming fix 20.7.12 May 13 Bug Fixes:
Peptide fix
Resource naming fix 20.7.11 May 5 Peptides menu item has been added.
Refill functionality for peptides is now available for patients.
Group chats now support adding patients using tags and managing group communication.
HealthKit has major improvements now. Practice can now schedule individual vitals based on sync needs and frequency.
Added new vital to provide more insights.
Bug fixes completed.
Performance improvements implemented. 20.7.10 Apr 27 Improves health data sync reliability with smarter scheduling, fewer duplicates, and stability fixes.
Bug fixes and performance improvements. 20.7.8 Apr 23 Added support for dynamic menu item names, so you can customize them based on your needs.
Bug fixes and performance improvements. 20.7.7 Apr 8 * Threads feature is now live for patients and doctors inside Secure Messages, making the in app conversation experience more intuitive.
* Admins can now view patient app usage to better understand behavior and improve how we serve customers.
* Multiple notification issues were fixed where users were not receiving alerts.
* General bug fixes were applied.
* Performance improvements were implemented. 20.7.3 Mar 16 Bug Fixes

Performance Improvements 20.7.2 Feb 21